A process-driven organization should know its processes, the people responsible, and should systematically measure the processes and use the data. In our approach, we start by creating a Process Model – a list of all processes in the company. This is a simple overview that our consultants create within days. We start by defining Process Owners, the people responsible for the process, and prepare them for their role, and together we develop a strategy.

Each process area will be further mapped to a more detailed level. Here we aim to focus on transferring the know-how to the company and train and coach the employees to continue the mapping on their own. Our ambition is also to find supporters called process Amabassadors who will maintain the process management.  We believe in “co-creation” as a means to effectively introduce process management into the company.

Together we will develop a strategy for data collection and its use. We will demonstrate the possibilities of searching for optimization opportunities based on data collection, we can introduce Statistical Process Control (SPC) or prepare any evaluation analysis. We can help you select and prepare a Dashboard – a way to visualize and communicate data and its results further in the company.

If you need to increase the productivity level of one particular department in your organization, you can use our Productivity Scan. We also offer Business Process Management (BPM) training, where we pass on our experience, practical tips and recommendations to participants.